FAQs

General FAQs

All questions regarding your experience on the store

Badhiya Gadget is your trusted destination for high-quality refurbished laptops and phones, offering reliable products at affordable prices.

Yes! All our devices undergo 40+ quality checks to ensure top-notch performance and durability.

Refurbished devices are pre-owned/pre-loved products that have been expertly inspected, tested, and repaired if needed to ensure like-new quality.

Shipping FAQs

Everything You Need to Know About Our Shipping Policies and Options
We aim to deliver your order within 5-7 business days. Delivery times may vary based on your location.

Yes, we provide free shipping across India on all orders.

Once your order is shipped, we’ll email you a tracking link to monitor its progress.

Currently, we only ship within India.

Return & Refund FAQs

Clear Answers About Our Return and Refund Processes

You can return products within 7 days of delivery if they are defective or not as described. The product must be in its original condition with all accessories.

Contact our customer support team via email or phone with your order details. We’ll guide you through the return process.

Refunds are processed within 5-7 business days after we receive and inspect the returned product.

Yes, exchanges are available for defective products within the return period.

Warranty FAQs

Your Guide to Understanding Our Warranty Policies

Yes, all our products include a 1-year warranty covering manufacturing defects.

The warranty covers hardware defects caused during normal use. It doesn’t cover physical damage, water damage, or misuse.

Reach out to our support team with your order ID and details of the issue. We’ll guide you through the warranty claim process.

Yes, you can purchase an extended warranty plan at checkout for additional peace of mind.

After-Sales Service FAQs

Everything You Need to Know About Our After-Sales Support

We offer 24/7 customer support and repair services for all Badhiya Gadget products.

Yes, we provide affordable repair services even after your warranty expires.

You can reach us via email, phone, or live chat. Our team is here to assist you.

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